At Fusion Unified Ltd, we specialise in delivering communication solutions tailored to the demanding needs of the legal sector. Law firms require secure, reliable, and flexible telephony systems that can support both day-to-day operations and long-term growth. That’s why we proudly recommend Xelion Hosted Telephony—a platform that offers all the tools a modern legal practice needs to stay connected, compliant, and client-focused.
Key Features and Benefits of Xelion for Law Firms
✅ Call Recording and Storage
Xelion includes built-in call recording as standard, ensuring every client conversation is captured and stored securely. This supports compliance, quality assurance, and offers a reliable audit trail—critical in legal environments.
📱 True Mobility
With seamless desktop and mobile integration, your team can make and receive calls on the go, from any device, without compromising professionalism or client service. Whether in the office, in court, or working remotely, lawyers remain fully connected.
🔐 Data Security and Compliance
Xelion is hosted in secure UK-based data centres and is fully compliant with data protection regulations. This provides peace of mind that sensitive client data and conversations are handled with the utmost care.
🧩 CRM and Practice Management Integration
Xelion integrates easily with a range of CRM and legal practice management tools, streamlining client interactions and boosting operational efficiency. This means less time switching between systems—and more time serving clients.
📊 Detailed Reporting and Analytics
Gain valuable insights into call volumes, durations, and response times through advanced reporting tools. This data helps law firms optimise workflows, allocate resources, and ensure service-level targets are consistently met.
🔄 Unified Communications
With voice, messaging, presence, and contacts all in one place, Xelion enables teams to collaborate effortlessly. The intuitive interface ensures minimal training is needed, so your staff can hit the ground running.
💡 Cost-Effective and Scalable
Xelion offers an all-inclusive pricing model, removing the need for bolt-ons or hidden fees. It’s also highly scalable, allowing firms to add users as they grow without the need for complex infrastructure changes.
The Fusion Unified Advantage
Partnering with Fusion Unified Ltd means you’re not just getting a telephony system—you’re gaining a trusted technology partner who understands the legal industry. We offer consultation, installation, training, and ongoing UK-based support, ensuring your transition to Xelion is seamless from day one.
📞 Want to find out how Xelion could transform communication in your firm?
Get in touch with Fusion Unified Ltd today to book a demo or speak to one of our experts, we’re only a phone call away.